Smith Family Chiropractic
Last Updated: July 1, 2026

Smith Family Chiropractic (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, schedule appointments, or communicate with our office.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name 
• Email address 
• Phone number 
• Appointment request information 
• Information submitted through contact forms 
• Health-related information you voluntarily provide to assist with scheduling or treatment inquiries 

We may also automatically collect certain technical information, including:

• IP address 
• Browser type 
• Device information 
• Operating system 
• Pages visited 
• Referral source 
• Time spent on our website 
• Cookie data 
• Advertising interaction data 

How We Use Your Information

We may use your information to:

• Schedule appointments 
• Respond to inquiries 
• Contact you regarding requested services 
• Confirm appointments 
• Send appointment reminders 
• Improve our website and services 
• Analyze website performance 
• Improve advertising effectiveness 
• Provide customer support 
• Comply with legal obligations 

Appointment Requests

If you submit a form requesting an appointment or consultation, your information will be used to contact you regarding your request.

Submitting a form does not establish a doctor-patient relationship until you have been evaluated and accepted as a patient.

SMS, Phone Calls & Email Communications

By voluntarily providing your phone number or email address, you consent to being contacted regarding:

• Appointment scheduling 
• Appointment reminders 
• Follow-up communications 
• Requested services 
• Practice-related communications 

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing communications at any time.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and measure website performance.

These technologies may include:

• Cookies 
• Meta (Facebook) Pixel 
• Conversion tracking tools 
• Similar analytics technologies 

These tools help us understand website usage, improve our advertising campaigns, and better serve prospective patients.

Meta Pixel & Advertising

Our website uses the Meta Pixel and related technologies to measure advertising performance and improve the relevance of advertisements displayed on Meta platforms.

These technologies may collect information about your interactions with our website after clicking on advertisements.

No medical information is shared with Meta through these technologies beyond information necessary for advertising measurement and website analytics.

Third-Party Services

We utilize trusted third-party providers to help operate our business, including services for:

• Appointment scheduling 
• Customer relationship management (CRM) 
• Website hosting 
• Analytics 
• Advertising 
• Email communications 
• SMS communications 

These providers may process your information only as necessary to perform services on our behalf.

Protected Health Information (HIPAA)

If you become a patient of South Texas Spine and Knee, your Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas laws.

Our website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or internet storage is completely secure.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Your Rights

You may request to:

• Access your personal information 
• Correct inaccurate information 
• Request deletion of information where permitted by law 
• Opt out of marketing communications 

Please contact our office for assistance.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with the revised updated date.

Contact Us

Smith Family Chiropractic

5501 US-290, Suite B
Austin, TX 78735

Phone: (512) 892-0544

Email: SFC.opps@gmail.com